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How an Order Moves From Your JIS Drawing to Your Dock
SUS CNC is a trading company and the seller of record. You buy the parts from us, we buy the machining from a shop in the network we manage, and an engineer follows that order until the parts are on your dock. The trading part explains the invoice. The management part is what you are paying for.
Five marks
What actually happens, and when you hear from us.
Drawing
Send the JIS drawing as it is, in Japanese or English, with the STEP file if you have one. An engineer reads the title block, the tolerance class, the finish marks and the certificate line before anything is priced.
Quote
A priced quote with a lead time within 24 business hours, with the questions that would otherwise surface at first article. You issue one purchase order to us and pay us.
Make
We place the machining with a shop in our network that runs that grade and holds that tolerance in production. The engineer on your order agrees the schedule, checks the material and visits the floor while it runs.
Inspect
First article against every dimension on the drawing, checks through the run, and a final inspection before packing. Anything out of tolerance does not leave.
Ship
Export packing, the inspection report, the mill sheet where you asked for one, and delivery on the terms stated on your quote. One shipment from one supplier.
Who does what, line by line
The point of this table is the middle column. You never have to deal with it.
| Step | SUS CNC | The shop | You |
|---|---|---|---|
| Read the drawing and raise the questions | SUS CNC engineer | Answers them, approves any change | |
| Price the part and commit a lead time | SUS CNC | Quotes SUS CNC | |
| Purchase order and invoice | SUS CNC issues the invoice | Issues one PO to SUS CNC | |
| Choose the shop for the part | SUS CNC | ||
| Buy and certify the material | Specifies the standard the certificate names | Buys to that standard | States the certificate level on the drawing |
| Machining and finishing | Manages the schedule, visits the floor | Machines to print | |
| Weekly progress update | SUS CNC engineer | Reports to SUS CNC | Receives it |
| First article and in-process checks | Specifies and reviews | Measures | Approves where the drawing requires it |
| Final inspection before packing | SUS CNC | ||
| Packing, documents and shipment | SUS CNC | Receives and inspects on arrival | |
| A part that does not conform | Resolves it with the shop | Reworks or remakes | Reports it with measured values |
How we are paid
On the margin between your price and the shop price. There is no quoting fee, no engineering fee for reading the drawing and no percentage added at the end. If we cannot make the part at a price that works for you, we say so instead of finding a charge.
That model has a bias worth naming: we earn when an order runs cleanly and we lose when it goes wrong, so we have every reason to turn away a part that does not suit the network and none at all to talk you into one.
The weekly update
Every week while your order runs, the engineer on it writes to you: the stage, the date it is tracking to, what changed. Material in, first article measured, run progress, outside process sent and returned, final inspection, packed. Often with a photograph of your parts on the machine.
When a part is wrong
It is ours to fix. You report it to us with photographs and measured values, we take it up with the shop, and you deal with one company throughout.
The remedy that applies to your order is written on your quote and order acknowledgement, and the framework is in our terms of sale.
How a shop gets into the network
- RegistrationMachine list, largest envelope, grades run weekly, measuring equipment, JIS drawing literacy.
- On-site auditOur engineer goes to the floor. Machines match the list, instruments are calibrated, and there is a real answer for what happens to a part that fails.
- Trial orderA paid job of our own before anything of yours goes near them.
- Regular workKept on performance: dimensions held, dates held, and how they behave when something goes wrong.
Questions about the way we work
Can I talk to the shop making my parts?
That is not how this works, and it is deliberate. You have one engineer, one purchase order and one invoice. If you want to buy directly from a machine shop, that is a reasonable thing to want and we are not the right supplier for it.
You are a trading company. What stops you just forwarding my drawing?
Nothing, except that it is a bad business. A forwarded drawing comes back as a late or wrong part and we own the consequence, because you bought from us. That is why the shop is audited before it sees your work, the drawing is read by an engineer before it is placed, that engineer follows the order every week, and the parts are measured before packing.
How do you choose which shop gets my part?
By grade, process, part size, quantity and the measuring equipment the tolerance needs. A sliding head shop running SUS303 all day and a grinding shop finishing SUS440C are different companies, and putting a part in the wrong one is how lead times and quality go wrong.
What do I get while the order is running?
A written update from the engineer on your order every week: material in, first article measured, run progress, outside process sent and back, final inspection, packed and shipped. If a date is at risk you hear it as soon as we know.
How are you paid?
On the difference between what you pay us and what we pay the shop. No separate service fee, no percentage added at the end, no charge for reading the drawing. The number on the quote is the number on the invoice.